Guardians are trusted community members who serve as impartial mediators in our marketplace. They protect both buyers and sellers by ensuring fair, honest transactions that help everyone save money while maintaining the highest standards of integrity.
Every decision is based on facts and evidence, ensuring both parties receive fair treatment regardless of the situation.
Guardians maintain a safe trading environment by identifying and removing bad actors who engage in scams or dishonest practices.
By preventing fraud and ensuring smooth transactions, Guardians help reduce costs for everyone in the marketplace.
Carefully examine all evidence, communications, and documentation from both buyers and sellers
Provide impartial judgments based on facts, platform policies, and community standards
Take action against users who engage in scams, provide false information, or fail to meet obligations
Respond to cases promptly and maintain clear communication throughout the resolution process
Terminate accounts of users who repeatedly violate policies or engage in fraudulent activities
Help maintain a trustworthy environment where honest traders can thrive and save money